Applicant screening, leasing contracts, and move-ins

Rent collection, lease renewal, the move-out process, lease termination, and eviction

Property management systems and their functions

How community managers create a positive fair housing environment

Minimizing risk through inspections, preventative maintenance, safety programs, and documentation

Addressing property and environmental hazards and crime

Analyzing property financial operations and underperformance

Monitoring property performance to achieve an owner's investment goals

Maximizing net operating income